Straight answers
Frequently asked questions
The important details about the service, before you order.
What do I get for $10, $20, or $30?
$10 includes 3 sellers based on one search goal. $20 includes 6 sellers based on two search goals. $30 includes 9 sellers based on all three search goals: lowest listed price, lowest mileage or best condition, and closest seller to you.
Am I buying the part from Car Part Finder HQ?
No. Car Part Finder HQ researches sellers listing the part. You contact and purchase the physical part directly from the seller you choose.
Are the parts guaranteed to still be available?
No. Listings and inventory can change. Confirm current availability, fitment, condition, final price, warranty, and shipping directly with the seller before purchasing.
What will be included in my report?
Seller names, contact information, listed prices, mileage or condition information, location, stock or reference information, and available warranty or shipping details when shown in the listing.
Why would I pay for this instead of searching myself?
We save you the work of searching many used-part listings and calling salvage yards one by one. We use your vehicle and part details, remove repeat listings, and put sellers listing your part into one organized report.
What is a VIN?
VIN stands for Vehicle Identification Number. It is the 17-character number that identifies your exact vehicle. You can usually find it on the driver-side dashboard near the windshield, on the driver-door label, your registration, or your insurance card.
Do I need my VIN?
No. You can place an order without it. A VIN can help identify the right vehicle application when the same vehicle uses more than one configuration of a part.
What is a vehicle application?
It is the exact configuration of the requested part that fits your vehicle. Applications may differ by engine, transmission, radio, axle, body style, option code, or another detail. If choices appear, select the matching description. If you do not know, choose Not sure and add any details you have.
What does Closest Seller to You mean?
This search goal emphasizes sellers located closest to the ZIP code you entered.
What does Lowest Listed Price mean?
This search goal emphasizes sellers showing the lowest advertised prices for your part among the listings we find.
What does Lowest Mileage / Best Condition mean?
For mileage-relevant assemblies, we emphasize sellers showing lower listed mileage. For other parts, we use the strongest available condition, testing, and warranty information shown in the listing.
What if the same listing fits two search goals?
We do not count the same seller listing twice. When possible, we move to another matching listing so your report includes more unique sellers.
What if you cannot find the part?
We send a No Matching Inventory Found report showing that the search was completed. Used-part inventory changes often, but a matching listing is not guaranteed.
When can I order?
Anytime. The website accepts orders 24 hours a day, 7 days a week. Seller searches are normally completed from 8 AM–8 PM Central, Monday–Saturday.
Can I call in an order?
No. Orders and support are handled through the website and email. This keeps your vehicle and part details written down and connected to your order.
Are search fees refundable?
No. The one-time search fee is final and non-refundable after payment is completed, including when fewer sellers or no matching listings are found. We may correct an accidental duplicate charge or payment-processing error.
Do you guarantee the part?
No. The seller provides the physical part. Before buying, ask the seller to confirm that the part is still available and matches your vehicle. Also confirm its condition, mileage, included items, full price, warranty, shipping, returns, and restocking fees.
Know what part you need?
Choose lowest listed price, lowest mileage or best condition, closest seller to you, or a combination.